Computer ER Blog

Running your business from the cloud

2010-06-19T13:57:00.002-04:00

Hey all I am putting together a new white paper on this topic it will be out in the next month or so I will keep you posted.

The UPS Virus

2008-07-14T07:39:00.007-04:00

Hello All,

Be on the lookout for this guy the telltale signs are all there.

1. it does not come from a UPS e-mail address
2. it has a bunch of typos
3. they address you as sir/madam rather than your account name
4. it is signed your UPS

Here is a screenshot of it

I must say I am quite impressed by the folks at Brown (UPS)
they had this bulletin out by days end today.

This message contains graphics. If you do not see the graphics, click here to view.
Attention Virus Warning We have become aware there is a fraudulent e-mail being sent that says it is coming from UPS and leads the reader to believe that a UPS shipment could not be delivered. The reader is advised to open an attachment reportedly containing a waybill for the shipment to be picked up. This e-mail attachment contains a virus. We recommend that you do not open the attachment, but delete the e-mail immediately.UPS may send official notification messages on occasion, but they rarely include attachments. If you receive a notification message that includes an attachment and are in doubt about its authenticity, please contact customerservice@ups.com.Please note that UPS takes its customer relationships very seriously, but cannot take responsibility for the unauthorized actions of third parties.Thank you for your attention.
© 2008 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown aretrademarks of United Parcel Service of America, Inc. All rights reserved.Click here to unsubscribe the UPS Brown Bulletin.If you would like to be added to the UPS Brown Bulletin distribution, click here.For information on UPS's privacy practices refer to the UPS Privacy Policy.Please do not reply to this e-mail.

This I think is great customer service on their pert. (and nice cya)

Keeping you up to date your servant,

Joe Rojas
CEO Computer ER

I can't delete this file!!!

2008-07-10T13:34:00.002-04:00

You know how sometimes you go online and "by accident" click on that banner that says click here for a free IPOD or something. Then every spyware on the planet descends on to your PC and you spend the next 2 weeks cleaning it up, only to get to that one folder that no matter what you do it just wont delete.

Well we know plenty about it because we usually get the call when this happens and we go out and work on it till we do and it usually take a bunch of work or a reinstall. Just the other day I was working on a machine when I found a jewel of a program so I thought I would share it with you it is called Unlocker you can find it here http://ccollomb.free.fr/unlocker/ and it is free but I recommend you donate something because whoever wrote this is brilliant and surely deserves the money.

That's all for now...

Joe Rojas
CEO Computer ER
www.coputerer.com

2008-06-24T01:21:00.009-04:00

Some tips from Computer ER to keep your Identity safe

We take our own identity for granted. We figure "who in their right mind would like to be me?", we think "with all my problems I am not a candidate for identity theft". To the contrary, those who would take your identity do not put much thought into it, they are looking for a quick score and if the scheme works and they are successful, they gain an open road to misuse your name and information in whatever form suits their criminal needs.
There are a few simple things you can do to keep your identity safe; and although they do not guarantee total safety against identity theft, they add a great layer of protection.
Here are ways to guard your online accounts:
1. Change passwords frequently.
2. Don't use standard name passwords incorporate special characters such as: !@#$%^&*(). Add numbers to your passwords; you can take a regular word and modify it so you can remember it, just keep it S1mPl3 (simple) so you can remember and change them every 4 to 6 months.
3. Review your credit report at least once a year. You can use tools like https://www.annualcreditreport.com/ to do so. This is critical.
4. If you are a PayPal user, click on the following link for tips on staying safe with PayPal http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/fraud-prevention-outside. PayPal is a very security-conscious company and they have put together some comprehensive tools to keep you protected from fraud. Here is a link to a few of those tools: https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/cps/securitycenter/general/UnderstandIdTheft-outside
5. Make sure all your mail accounts are secure. It is worrisome how many people use their name, birthday or last four digits of their SSN to secure their email accounts. This is unwise as this information is very easy to obtain. Use the standard in tip #2 to help you set a password.
6. There are some amazing services such as Life Lock http://www.lifelock.com/ which provide you peace of mind and reduce junk mail as well as liability to you.
7. Shop online with caution. Be sure you are using a secure site before entering bank or credit card information online. Use site addresses that begin with https rather than just http, and make sure you can find the locked padlock in your browser window.
Just last week I got an email I thought was from Papal and it turned out to be a phishing site. Luckily, I had read this great story by Mike Makler. It saved me from making a big mistake

Anatomy of a PayPal Identity Theft Scam - The 7 Warning Signs

October 4, 2005
PayPal is becoming the online payment processor of choice for many users. PayPal allows virtually anyone to except credit card payments. PayPal is also a great way to send and receive electronic payments. Unfortunate fame has its price and in the case of PayPal that means scam artists preying on the PayPal members
The Most common PayPal Scam Involves E-Mail, You will receive an E-mail from Someone claiming to be PayPal requesting you verify you're Information. That is Warning Sign 1 PayPal will never send you an E-Mail Requesting Your Personal Information
Often this Email will be sent to an E-Mail Address that is not the same one that PayPal has on File. That is Warning Sign 2
The Third Warning Sign is forged Headers (From Address). This is often hard to detect without knowledge of the Internet. Many Spam filters are now setup to block E-mail that has forged headers. Ask your E-mail provider how you can block Forged Headers.
The Fourth Warning Sign is the Greeting says something like Dear PayPal user or PayPal Member. PayPal knows who you are they will use the name you registered with.
The Fifth Warning Sign is the threat. The Email will threaten to suspend your account if you don't take immediate action.
The Sixth Warning Sign is a Non Secure Page. If you do click on the link in the E-Mail you will not be on a secure Page, No Https in the URL and no little Padlock in the lower left hand corner of your browser.
Bad Grammar or Misspelled words in the
If you receive an E-mail from PayPal with even 1 of these warning signs more likely than not it is a scam. Forward the E-Mail to PayPal and ask for assistance if you have any doubts.
Don't let these modern day thieves keep you from go about your everyday life. Life is a risk the key of course is to do all you can to protect yourself and still enjoy life.
About The Author:Mike Makler has been Marketing Online Since 2001 When he Built an Organization of over 100,000 Members
Get Mike's Newsletter:http://ewguru.com/newsletter

Thank you for allowing me to share those critical points with you. I would love nothing more than to never meet another victim of identity theft again. Many more stories will be posted on our blog com puterernyc.blogspot.com. Thank you for your time and I hope you found this information useful.

Story by:
Joe Rojas
CEO

A few words from our CEO

2008-05-28T03:58:00.003-04:00

Welcome...
At Computer ER we believe our clients are the most
important people in the world. To this end we provide
them with the most up-to-date tools and metrics for
their business.

Give us the opportunity to bring you the best IT services
in the greater New York area.

Call us Today for a no cost evaluation of your Network. (212) 317-9233 Option 1
or visit our website http://www.computerer.com/ and click om free evaluation.

Joe Rojas
CEO Computer ER